CORONAVIRUS UPDATE - 20 January
Unfortunately, due to an outbreak of Covid-19, our workshop has had to close temporarily. This means that we will not be able to complete any repairs for a while until our staff are cleared to return to work. Please bear with us and we will get back to you as soon as we can.
Heavy Duty 3 Year Warranty
The HiKOKI Heavy Duty Warranty scheme covers cordless and electric power tools. As of October 2018, we no longer require registration to be completed for the 3 year warranty. In the event of a warranty claim all you need to do is complete a warranty return, but please note you must have your proof of purchase.
If your tool was purchased prior to October 2018, you will need to quote your warranty registration number as well as providing your proof of purchase. If you can’t find your registration number, please email info@hikoki-powertools.co.uk for assistance.
The extended warranty is still subject to terms and conditions. Some batteries and tools are not eligible for the extended warranty.
IF YOU HAVE AN EXISTING WARRANTY:
Any warranty registrations that were entered on the Hitachi Power Tools site have been archived in accordance with GDPR. You have the right to access your data or have your data deleted at any time. If you would like a copy of your warranty data, please email info@hikoki-powertools.co.uk.